Getting Started

Everything you need to know to get started

Creating Your Manager Account

  1. Visit the home page and click "Get Started" or "Start Your Free Trial"
  2. Fill in the signup form with your first name, last name, and email address
  3. Optionally add your phone number and business name
  4. Click "Create Account"
  5. IMPORTANT: Write down or take a photo of your credentials:
    • Username: Auto-generated (e.g., johnd1234)
    • Access Code: 8-character code (shown only once)
  6. Use these credentials to log in
Trial Period Information

New accounts start with a 3-day trial period which can be extended to 14 days from your billing page. After the trial ends, subscribe for only $19/month to continue using all features.

Logging In

  1. Go to the login page
  2. Enter your Username (not your email)
  3. Enter your Access Code
  4. Click "Sign In"
  5. You'll be redirected to your appropriate dashboard based on your role
Lost Your Access Code?

If you're a Manager, you can reset your access code by contacting support via the "Contact Us" button. If you're an Employee or Assistant Manager, ask your manager to reset your access code from their dashboard.

Manager Guide

Complete guide for managers and assistant managers

Employee Guide

Guide for employees to view reviews and provide feedback

Frequently Asked Questions

Common questions and answers

Troubleshooting

Common issues and solutions

Still Need Help?

Can't find what you're looking for? Our support team is here to help!