Privacy Policy

1. Introduction

Welcome to Easy Employee Reviews ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee performance review platform available at easyemployeereviews.com (the "Service").

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Name, email address, company name, and access codes when you create an account
• Profile Information: Job titles, department information, and other professional details
• Performance Data: Performance reviews, ratings, feedback, comments, and morale indicators
• Communication Data: Messages sent through our contact forms or customer support channels
• Payment Information: Billing details processed securely through our payment processor (Stripe)

2.2 Automatically Collected Information

When you access our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience

2.3 Website Analytics

We collect anonymous analytics data to understand how visitors interact with our website and improve our Service. This tracking includes:

• Page Views: URLs of pages you visit on our website
• Referrer Information: The website or source that directed you to our Service
• Session Data: Duration of your visit and time spent on each page
• Browser Information: User agent string containing browser type and version

If you prefer not to be tracked, you can enable "Do Not Track" in your browser settings, and our analytics will not collect any information about your visit.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our performance review platform
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Performance Tracking: To enable performance reviews, morale tracking, and feedback management
• Payment Processing: To process subscription payments and manage billing
• Communication: To send service updates, respond to inquiries, and provide customer support
• Analytics: To analyze usage patterns, improve our Service, and develop new features
• Security: To detect, prevent, and address security issues, fraud, and abuse
• Legal Compliance: To comply with legal obligations and enforce our terms of service

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Within Your Organization: Performance data is shared with authorized managers and relevant team members within your organization
• Service Providers: We work with third-party service providers who assist us in operating our Service, including:
  • Stripe for payment processing
  • Cloud hosting providers for data storage
  • Email service providers for communications
  • Analytics providers for service improvement
• Legal Requirements: When required by law, legal process, or governmental request
• Business Transfers: In connection with mergers, acquisitions, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Easy Employee Reviews, our users, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Secure access code-based authentication
• Role-based access controls
• Regular security assessments and updates
• Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Opt-out of marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Authenticate your account and maintain security
• Analyze usage patterns and improve our Service
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services (such as payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to such countries. We take appropriate measures to ensure your data receives adequate protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification to the address associated with your account (for material changes)
• Displaying a prominent notice on our Service

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" ("DNT") or similar feature that signals to websites that a user does not want to have their online activity tracked.

Our website does not currently respond to "Do Not Track" (DNT) signals from web browsers. We may use third-party services (such as analytics providers and hosting services) that collect information about your online activities over time and across different websites when you use our Service. These third parties may have their own policies regarding DNT signals. You can learn more about how to manage cookies and tracking through your browser settings.

15. California Privacy Rights

15.1 Do Not Sell My Personal Information

15.2 California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, including:
  • Categories of personal information collected
  • Sources from which the information was collected
  • Business or commercial purpose for collecting or selling the information
  • Categories of third parties with whom we share personal information
  • Specific pieces of personal information we have collected about you
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though we do not sell personal information)
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA privacy rights
• Right to Correct: You have the right to request correction of inaccurate personal information
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information

15.3 How to Exercise Your California Privacy Rights

To exercise your California privacy rights described above, please submit a request by:

• Using our Contact Us form below
• Contacting us through the contact information provided in this Privacy Policy

We will verify your identity before processing your request. We may request additional information to verify your identity and confirm you are a California resident.

Response Time: We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

15.4 Categories of Personal Information We Collect

We collect the following categories of personal information from California residents:

• Identifiers: Name, email address, access codes, IP address
• Commercial Information: Subscription details, payment history
• Internet Activity: Browsing history, usage patterns, interactions with our Service
• Professional Information: Job title, department, performance reviews, feedback, morale data
• Inferences: Preferences and characteristics derived from usage patterns

15.5 Third Parties We Share Information With

We may share your personal information with the following categories of third parties:

• Payment processors (Stripe) for payment processing
• Cloud hosting providers for data storage and infrastructure
• Analytics providers for service improvement (may collect usage data)
• Email service providers for communication
• Service providers that assist us in operating our business

We require all third-party service providers to maintain the confidentiality and security of your personal information and to use it only for the purposes for which we disclose it to them.

16. European Union (EU) Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the Contact section below.